Internship Term: 2020
Site Reliability Engineer Intern - Infrastructure Engineering
Greetings, students! We’re geared up here to offer another round of epic internship experiences in 2020. The internship program offers the opportunity to pause your studies for one summer and work side-by-side with Blizzard Entertainment employees in your area of interest, doing real work that oftentimes ends up in production. As such, we hold you to the same high standards as anybody else in the company.
Just like our gameplay experiences, Blizzard internships are a fully immersive experience. We want interns who are enthusiastic about what they want to do for a living and excited to come in every day to learn and contribute in this hyper-creative atmosphere. Being fully engaged with our team also means communicating effectively and maintaining an open mind - one that is receptive to feedback and able to adapt and grow. Your hobbies and interests can also play in your favor. Passion for technology, gaming, game development, and an in-depth knowledge of Blizzard games, products, and services will always be a plus with us, regardless of the position you’re applying for. Be passionate about who you are, be into our industry, and be willing to go all-in and embrace this opportunity to the fullest!
Blizzard’s Service Engineering team wants an ambitious and talented student to join their group of service engineers as an intern for summer 2020. Service Engineering is a team responsible for supporting ALL of Blizzard’s customer-facing services and is embedded directly into the teams we support. Such services include Battle.net, World of Warcraft, StarCraft II, Diablo 3, Hearthstone, and Heroes of the Storm. Duties will primarily revolve around administration of live services running in a Linux environment, though there will be some exposure to Windows Server, HP-UX and Cisco IOS. The candidate should exhibit a high attention to detail, have strong troubleshooting skills and be capable of adjusting quickly to an ever-changing environment.
- Assist in the day to day care and feeding of Blizzard’s online services.
- Evaluate operations technologies and processes, recommend and implement tools and practices to increase quality, efficiency and repeatability.
- Work with IT and Development engineers to implement telemetry and effective monitoring of live services.
- Currently enrolled in a college or university
- Returning for at least one more semester or quarter following the summer 2020 internship
- Able to work fulltime hours for 11 – 12 weeks at the Blizzard office indicated in this job posting between May 2020– August 2020 or June 2020 – September 2020 (group dates depend on when you get out of school)
- Authorized to work in the US
- Comfortable working with Linux operating systems. This includes:
- Installation procedures
- File system layout and design
- Resource monitoring and troubleshooting
- User administration
- File permissions
- Package management (i.e. Yum, APT)
- Working understanding of networking principles
- Basic understanding of how to write scripts in an administrative language (i.e Bash, Python, Go)
- Strong interpersonal and communication skills
- Experience with basic services such as DHCP, DNS, NFS, and SMTP
- Experience with LDAP, RabbitMQ / AMQP, and Puppet
- Experience with MySQL, Memcached, Cassandra, or Hadoop
- Experience with Apache and Tomcat
- Experience with virtualization, including KVM, Xen, or VMWare, Docker, Kubernetes
- Knowledge of Active Directory, IIS, PowerShell, DFS
- Knowledge of Cloud services such as AWS, OpenStack, or Google Cloud
- Cover Letter
WARNING! Applications that do not include all of the required materials will not be considered. We’re serious about this – due to the volume of applications we receive, we only have time to consider complete submittals.
Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences...ever. Join us!
Submit your application no later than January 10, 2020.
Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to email@example.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.