Site Reliability Engineer Intern
IT - Infrastructure Engineering Irvine, California

Internship Term: 2020

Site Reliability Engineer Intern - Infrastructure Engineering

Greetings, students! We’re geared up here to offer another round of epic internship experiences in 2020. The internship program offers the opportunity to pause your studies for one summer and work side-by-side with Blizzard Entertainment employees in your area of interest, doing real work that oftentimes ends up in production. As such, we hold you to the same high standards as anybody else in the company.

Just like our gameplay experiences, Blizzard internships are a fully immersive experience. We want interns who are enthusiastic about what they want to do for a living and excited to come in every day to learn and contribute in this hyper-creative atmosphere. Being fully engaged with our team also means communicating effectively and maintaining an open mind - one that is receptive to feedback and able to adapt and grow. Your hobbies and interests can also play in your favor. Passion for technology, gaming, game development, and an in-depth knowledge of Blizzard games, products, and services will always be a plus with us, regardless of the position you’re applying for. Be passionate about who you are, be into our industry, and be willing to go all-in and embrace this opportunity to the fullest!

QUEST OBJECTIVES

Blizzard’s Service Engineering team wants an ambitious and talented student to join their group of service engineers as an intern for summer 2020. Service Engineering is a team responsible for supporting ALL of Blizzard’s customer-facing services and is embedded directly into the teams we support.  Such services include Battle.net, World of Warcraft, StarCraft II, Diablo 3, Hearthstone, and Heroes of the Storm.  Duties will primarily revolve around administration of live services running in a Linux environment, though there will be some exposure to Windows Server, HP-UX and Cisco IOS.  The candidate should exhibit a high attention to detail, have strong troubleshooting skills and be capable of adjusting quickly to an ever-changing environment. 

  • Assist in the day to day care and feeding of Blizzard’s online services.
  • Evaluate operations technologies and processes, recommend and implement tools and practices to increase quality, efficiency and repeatability.
  • Work with IT and Development engineers to implement telemetry and effective monitoring of live services.

ELIGIBILITY REQUIREMENTS

  • Currently enrolled in a college or university
  • Returning for at least one more semester or quarter following the summer 2020 internship
  • Able to work fulltime hours for 11 – 12 weeks at the Blizzard office indicated in this job posting between May 2020– August 2020 or June 2020 – September 2020 (group dates depend on when you get out of school)
  • Authorized to work in the US

LEVEL REQUIREMENTS

  • Comfortable working with Linux operating systems. This includes:
    • Installation procedures
    • File system layout and design
    • Resource monitoring and troubleshooting
    • User administration
    • File permissions
    • Package management (i.e. Yum, APT)
  • Working understanding of networking principles
  • Basic understanding of how to write scripts in an administrative language (i.e Bash, Python, Go)
  • Strong interpersonal and communication skills

RECOMMENDED TALENTS

  • Experience with basic services such as DHCP, DNS, NFS, and SMTP
  • Experience with LDAP, RabbitMQ / AMQP, and Puppet
  • Experience with MySQL, Memcached, Cassandra, or Hadoop
  • Experience with Apache and Tomcat
  • Experience with virtualization, including KVM, Xen, or VMWare, Docker, Kubernetes
  • Knowledge of Active Directory, IIS, PowerShell, DFS
  • Knowledge of Cloud services such as AWS, OpenStack, or Google Cloud

QUEST ITEMS

  • Resume
  • Cover Letter

WARNING! Applications that do not include all of the required materials will not be considered. We’re serious about this – due to the volume of applications we receive, we only have time to consider complete submittals.

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences...ever. Join us!

Submit your application no later than January 10, 2020.

블리자드 엔터테인먼트는 모든 분들에게 동일한 기회를 부여합니다. 우리는 지원자의 종족, 피부색, 성별, 나이, 종교, 혈통, 출신 국가, 시민권 획득 여부, 결혼 여부, 성적 지향, 성 정체성, 유전 정보, 장애, 임신, 병역 여부, 참전 여부 또는 다른 어떠한 보호 단체의 여부에 상관없이 채용합니다.

편의 시설 요청: 저희는 신체적/정신적 장애를 지닌 분들과 함께 일하고 적절한 지원을 드리기 위해 최선의 노력을 다하고 있습니다. 현재 채용이 진행 중인 공고에 지원하기 위해 편의 시설 요청이 필요한 장애인께서는 talentacquisition@blizzard.com으로 이메일을 보내주시기 바랍니다. 일반적인 채용 관련 요청은 해당 이메일을 통해 접수하지 않으니 유의하여 주시기 바랍니다. 블리자드 채용 정보에 관심을 가져주셔서 감사합니다.

채용담당자 및 채용 에이전시 유의사항: 저희는 저희의 요청 없이 일방적으로 발송되는 에이전시 이력서를 수락하지 않습니다. 저희가 요청하지 않은 에이전시 이력서를 저희 웹사이트 또는 저희 직원들에게 발송하시지 말 것을 당부 드립니다. 저희는 상호 합의하에 체결된 계약 없이는 어떠한 제3의 에이전시, 외부 채용담당자 또는 채용업체에게도 비용을 지급하지 않을 것이며, 요청하지 않은 에이전시 이력서와 관련된 어떠한 에이전시 수수료도 부담할 의무가 없습니다. 요청하지 않은 에이전시 이력서가 저희에게 발송될 경우 이는 저희의 자산으로 간주되며 저희 내부 절차에 따라 처리됩니다.