Senior Test Analyst, B&OP - Platform
Quality Assurance Irvine, California

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players.  It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let’s get to work!

Imagine a world that is under a constant threat of dark, destructive forces; evil powers that cause Diablo to crash just as players are about to reach level 70, trigger the Zeppelin to drop characters off in the middle of the ocean, and prevent Raynor from being able to attack the Dominion. There is terror in the air. Players all around the world are paralyzed; filled with despair as they stare at their screens in shock. This is where you come in: a hero who will embark on a series of quests to uncover bugs, find defects, and right what is wrong to bring peace to players across the globe.

Responsibilities

  • Utilize advanced testing methodologies to deliver test design, test execution, test library maintenance, and test closure strategies
  • Analyze & monitor the software development processes and methods used to ensure quality
  • Ensure requirements and risks are continually either mitigated or accepted throughout the SDLC
  • Enhance live operations and deployment stability, across both internal and production environments
  • Research, recommend and adopt tools as needed with the goal of increasing test coverage through automation
  • Propose and influence new measures and KPIs to validate and report on software quality
  • Coach others as they develop appropriate knowledge and skills through training, constructive feedback, and mentorship
  • Approach software development from a Grey-box perspective; utilizing established developer toolsets to build custom test scenarios
  • Represent Blizzard through public-facing quality assurance activities
  • Responsible for adhering to department SLAs within project management (i.e. JIRA) and test-related tools (i.e. TestRail)
  • Advocate of the user experience through the delivery of qualitative reporting
  • Other duties as assigned
Requirements
  • Bachelor’s Degree in a related field (or ~3 years of equivalent experience) plus a minimum of 5 years’ experience in software testing
  • Experience in writing, executing and monitoring test suites using a variety of technologies including, but not limited to, Cucumber, Concordion, Selenium, Fit/FitNesse, SoapUI, Unity, Unreal, as well as other proprietary game development toolsets
  • Be an expert in one or more software testing methodologies
  • Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer
  • ISTQB Certified Tester Advanced Level (CTAL) or equivalent
  • Proven ability to analyze, interpret, and action on data sets and complex workflows
  • Passion for games and software quality
Pluses
  • White box testing experience
  • ISTQB Certified Tester Expert Level (CTEL) or equivalent
  • Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, or SQL
  • High-level of gaming knowledge and/or skill
  • Passion for Blizzard’s line of products and services

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

COMPARTIR: 

Blizzard Entertainment es una empresa que promueve la igualdad de oportunidades en el trabajo. Nuestra política empresarial consiste en contratar a trabajadores cualificados sin importar su raza, color de piel, etnia, género, orientación sexual, estado civil, identidad de género, estatus socioeconómico, edad, cultura, creencias religiosas o políticas, discapacidades físicas, información genética, o diferentes puntos de vista o enfoques.

Solicitud de espacio adaptado: tenemos el compromiso de trabajar con personas con discapacidades físicas y mentales y proporcionarles ayuda dentro de los límites de lo razonable. Si eres una persona con una discapacidad que requiere un espacio adaptado y quieres optar a una vacante, envía un correo electrónico con tu solicitud a talentacquisition@blizzard.com. No se aceptarán preguntas laborales de carácter general. Gracias por tu interés.

Nota para las agencias de empleo: No aceptamos solicitudes no requeridas de agencias. Por favor, no envíen solicitudes no requeridas a nuestra página web o a alguno de nuestros empleados. No pagaremos a ninguna agencia de terceros, reclutador o similar sin un contrato firmado aceptado por las dos partes. No nos hacemos responsables de gasto alguno originado por solicitudes no requeridas. Las solicitudes no requeridas que se reciban serán consideradas como nuestra propiedad y serán procesadas en consecuencia.